:root {
 --smt-color:#0ed6b2;
 --smt-success:#42CA6F;
 --smt-warning:#FF7428;
 --snt-error:#E84444;
}
.smartIcon {
	display: inline-block;
	position: fixed;
	left: auto;
	top: auto;
	right: 25px;
	bottom: 25px;
	z-index: 99999;
	width: 80px;
	height: 80px;
	padding: 10px;
	border: 5px solid #fff;
	border-radius: 50%;
	background: #fff;
	color: var(--smt-color);
	box-shadow: 0 0 15px 8px rgba(0,0,0,0.1);
}
.smartIcon.leftIcon {
	left: 25px;
	right: auto;
}
.smartIcon .icon {
	width: 100%;
	height: 100%;
	margin: 0;
}
.smartIcon:hover {
	background-color: var(--smt-color);
	color: #fff;
}
.smtIconPrompt {
	display: inline-block;
	position: fixed;
	left: auto;
	top: auto;
	right: 130px;
	bottom: 25px;
	z-index: 99999;
	max-width: 300px;
	transform: translateY(calc((100% - 80px) / 2));
	background: #fff;
	color: #333;
	padding: 16px;
	border-radius: 4px;
	box-shadow: 0 0 15px 8px rgba(0, 0, 0, 0.1);
}
.smtIconPrompt::after {
	content: "";
	position: absolute;
	top: 50%;
	transform: translateY(-50%);
	left: 100%;
	border-width: 10px;
	border-style: solid;
	border-color: transparent transparent transparent #fff;
}
.smtIconPrompt.leftPrompt {
	left: 130px;
	right: auto;
}
.smtIconPrompt.leftPrompt::after {
	left: auto;
	right: 100%;
	border-color: transparent #fff transparent transparent;
}
.smartService {
	position: fixed;
	left: auto;
	right: 140px;
	bottom: -100%;
	z-index: 999999;
	width: 360px;
	overflow: hidden;
	background: var(--smt-color);
	border-radius: 30px 30px 0 0;
	box-shadow: 0 0 8px 4px rgba(0,0,0,0.1);
	transition: bottom 0.2s;
}
.smartService.near {
	left: auto;
	right: 40px;
}
.smartService.leftWindow {
	left: 140px;
	right: auto;
}
.smartService.leftWindow.near {
	left: 40px;
	right: auto;
}
.smartService.show {
	bottom: 0;
}
.smartService .icon {
	width: 100%;
	height: 100%;
	margin: 0;
}
.sm_title {
	padding-top: 15px;
	position: relative;
	overflow: hidden;
}
.sm_close {
	position: absolute;
	right: 15px;
	top: 15px;
	width: 14px;
	height: 14px;
	color: #fff;
	z-index: 99;
}
.sm_mark {
	width: 360px;
	height: 360px;
	position: absolute;
	left: -100px;
	top: -140px;
	opacity: 0.2;
	color: #fff;
}
.sm_admin {
	text-align: center;
}
.sm_admin img {
	width: 68px;
	height: 68px;
	object-fit: cover;
	border-radius: 50%;
	border: 2px solid #fff;
}
.sm_admin p {
	padding: 10px;
	color: #fff;
	line-height: 20px;
	height: 40px;
	overflow: hidden;
	white-space: nowrap;
	text-overflow: ellipsis;
	font-size: 18px;
	font-weight: bold;
}
.sm_dialog {
	background: #f1f1f6;
	border-radius: 30px 30px 0 0;
	overflow: hidden;
	position: relative;
}
.sm_dialog .errorCon {
	width: 100%;
	position: absolute;
	left: 0;
	top: 20%;
	z-index: 999;
	display: flex;
	justify-content: center;
}
.sm_dialog .errorToast {
	max-width: 80%;
	width: fit-content;
	padding: 5px 12px;
	line-height: 26px;
	border: 1px solid #ccc;
	border-radius: 6px;
	background: #fff;
	color: #333;
	font-size: 12px;
	word-break: break-word;
}
.sm_dialog .errorToast .icon {
	width: 20px;
	height: 20px;
	margin-right: 8px;
	margin-top: -3px;
}
.sm_dialog .errorToast.success {
	border-color: var(--smt-success);
	background: #F2FBF5;
}
.sm_dialog .errorToast.success .icon {
	color: var(--smt-success);
}
.sm_dialog .errorToast.error {
	border-color: var(--snt-error);
	background: #FBF2F2;
}
.sm_dialog .errorToast.error .icon {
	color: var(--snt-error);
}
.sm_dialog .errorToast.warning {
	border-color: var(--smt-warning);
	background: #FFEEE5;
}
.sm_dialog .errorToast.warning .icon {
	color: var(--smt-warning);
}
.sm_output {
	padding: 30px;
	border-radius: 30px;
	background: #fff;
	height: 354px;
	overflow: auto;
	max-height: calc(100vh - 295px);
	scrollbar-width: none;
	font-size: 12px;
}
.sm_output .prompt {
	text-align: center;
	color: #aaa;
	margin: 20px 0;
	width: 100%;
	float: left;
}
.sm_msg {
	width: 100%;
	overflow: hidden;
}
.sm_msg+.sm_msg {
	margin-top: 20px;
}
.sm_msg .msgtitle {
	color: #999;
	margin-bottom: 5px;
}
.sm_msg .msgtitle .name {
	margin-right: 5px;
}
.sm_msg .msgcon {
	max-width: calc(100% - 10px);
	background: #F5F5F7;
	padding: 16px 12px;
	color: #333;
	border-radius: 0 20px 20px 20px;
	overflow: hidden;
}
.sm_msg .msgcon + .msgcon, .sm_msg .msgcon + .cardInfo {
	margin-top: 10px;
}
.sm_msg .msgcon .cItem {
	padding: 0 4px;
}
.sm_msg .msgcon .cItem + .cItem {
	margin-top: 10px;
}
.sm_msg .msgcon .cItem a {
	color: #3989FF;
}
/*图片*/
.sm_msg .msgcon img {
	max-width: 100%;
	border-radius: 6px;
}
/*按钮*/
.sm_msg .msgcon .msgbtn {
	padding: 0;
}
.sm_msg .cItem.msgbtn a {
	display: inline-block;
	padding: 0 15px;
	line-height: 24px;
	color: var(--smt-color);
	background-color: #fff;
	border: 1px solid var(--smt-color);
	border-radius: 12px;
	margin: 0 4px;
	margin-bottom: 8px;
	font-size: 12px;
}
.sm_msg .cItem.msgbtn a:hover {
	color: #fff;
	background-color: var(--smt-color);
}
/*问题引导*/
.sm_msg .msgcon .msgquestion {
	padding: 0;
}
.sm_msg .msgquestion .quea {
	line-height: 20px;
	padding: 14px 4px;
	border-bottom: 1px solid #DCDEE0;
	font-size: 12px;
	font-weight: 500;
	text-align: justify;
}
.sm_msg .msgquestion .quea:first-child {
	padding-top: 0;
}
.sm_msg .msgquestion .quea:last-child {
	border-bottom: none;
	padding-bottom: 0;
}
.sm_msg .cItem.msgquestion .quea a {
	color: #333;
}
.sm_msg .cItem.msgquestion .quea a:hover {
	color: #3989FF;
}
/*知识*/
.sm_msg .msgcon.w100 {
	width: calc(100% - 10px);
}
.sm_msg .msgknowledge {
	width: calc(100% - 10px);
}
.sm_msg .msgknowledge .knoa {
	display: none;
	line-height: 20px;
	padding: 14px 4px;
	border-bottom: 1px solid #DCDEE0;
	font-size: 12px;
	font-weight: 500;
	text-align: justify;
}
.sm_msg .msgknowledge .knoa:nth-child(3n), .sm_msg .msgknowledge .knoa:last-child {
	padding-bottom: 0;
	border-bottom: none;
}
.sm_msg .cItem.msgknowledge .knoa a {
	color: #333;
}
.sm_msg .cItem.msgknowledge .knoa a:hover {
	color: #3989FF;
}
.sm_msg .msgknowledge .knoa[group='0'] {
	display: block;
}
.sm_msg .msgknowledge .ktitle {
	padding: 0 4px;
	display: flex;
	align-items: center;
	justify-content: space-between;
}
.sm_msg .reply {
	float: left;
	width: calc(100% - 10px);
	font-size: 12px;
	text-align: right;
	padding-top: 12px;
}
.sm_msg .reply .replyBtn {
	display: inline-block;
	line-height: 22px;
	background-color: #fff;
	border: 1px solid #DCDFE6;
	border-radius: 12px;
	color: #606266;
	padding: 0 16px;
}
.sm_msg .ktitle a .icon, .sm_msg .reply .replyBtn .icon {
	width: 12px;
	height: 12px;
	margin-right: 4px;
	margin-top: -2px;
}
.sm_msg .reply .replyBtn.disabled {
	opacity: 0.5;
	cursor: not-allowed;
}
.sm_msg .reply .replyBtn.disabled:hover {
	background-color: #fff;
	border: 1px solid #DCDFE6;
	color: #606266;
}
.sm_msg .reply .replyBtn:hover, .sm_msg .reply .replyBtn.clicked, .sm_msg .reply .replyBtn.clicked:hover {
	color: #fff;
	background: var(--smt-color);
	border-color: var(--smt-color);
}
.sm_msg .reply .replyN {
	margin-left: 10px;
}
.sm_msg .reply .replyN .icon {
	transform: scaleY(-1);
}
.sm_msg .msgknowledge .markCon {
	padding: 0 4px;
}
.sm_msg .msgknowledge .source {
	padding: 16px 4px 0;
	margin-top: 16px;
	border-top: 1px solid #DCDEE0;
}
.sm_msg .msgknowledge .sourceItem {
	list-style: decimal;
	line-height: 20px;
}
.sm_msg .msgknowledge .sourceItem a {
	color: #3989FF;
}
.sm_msg .msgknowledge .sourceItem a:hover {
	text-decoration: underline;
}
/*名片*/
.sm_msg .cardInfo {
	float: left;
	border-radius: 16px;
	background-image: linear-gradient(180deg, #FAECD6 0%, #FDFBF7 100%);
	width: calc(100% - 10px);
	cursor: pointer;
}
.sm_msg .cardmark {
	height: 24px;
	line-height: 24px;
	position: relative;
}
.sm_msg .cardmark span {
	display: inline-block;
	background-image: linear-gradient(90deg, #626265 0%, #17171D 100%);
	padding: 0 12px 0 34px;
	color: #FAEEDA;
	overflow: hidden;
	border-radius: 18px 0 18px 0;
	font-size: 12px;
	font-weight: bold;
}
.sm_msg .cardmark img {
	position: absolute;
	left: 12px;
	top: 4px;
	z-index: 9;
}
.sm_msg .cinfo {
	display: flex;
	padding: 16px;
}
.sm_msg .cardImg {
	flex: 0 0 60px;
	height: 60px;
	margin-right: 10px;
	border-radius: 50%;
	overflow: hidden;
}
.sm_msg .cardImg img {
	width: 100%;
	height: 100%;
	object-fit: cover;
}
.sm_msg .cardName {
	padding: 5px 0;
}
.sm_msg .cardName .name {
	color: #1E1F24;
	font-size: 16px;
	font-weight: bold;
	line-height: 25px;
}
.sm_msg .cardName .label {
	color: #D2984B;
	font-size: 12px;
	line-height: 25px;
}
/*表单*/
.sm_msg .msgform {
	width: calc(100% - 10px);
}
.sm_msg .msgform .formIt {
	position: relative;
}
.sm_msg .msgform .formIt + .formIt {
	margin-top: 16px;
}
.sm_msg .msgform .formIt label {
	color: #333;
	font-size: 12px;
	font-weight: bold;
}
.sm_msg .msgform .formIt input::placeholder {
 color: #A8ABB2;
}
.sm_msg .msgform .formIt label span {
	color: #FF4A4A;
}
.sm_msg .msgform .formIt .p_inp {
	line-height: 24px;
	padding: 0 12px;
	border: 1px solid #fff;
	background-color: #fff;
	width: 100%;
	border-radius: 4px;
	font-size: 12px;
}
.sm_msg .msgform .formIt a {
	display: block;
	line-height: 32px;
	text-align: center;
	color: #fff;
	background: var(--smt-color);
	border-radius: 16px;
}
.sm_msg .msgform .formIt .errorMsg {
	position: absolute;
	left: 0;
	top: 100%;
	line-height: 20px;
	width: 100%;
	color: #FF4A4A;
	font-size: 12px;
	display: none;
}
.sm_msg .msgform .formIt.invalid input {
	border-color: #FF4A4A;
}
.sm_msg .msgform .formIt.invalid .errorMsg {
	display: block;
}
.sm_msg.ad .msgcon {
	float: left;
}
.sm_msg.cus {
	float: right;
	text-align: right;
}
.sm_msg.ad {
	float: left;
	text-align: left;
}
.sm_msg.cus .msgcon {
	float: right;
	background: var(--smt-color);
	color: #fff;
	border-radius: 20px 0 20px 20px;
	text-align: left;
}
.sm_input {
	padding: 10px 30px;
	position: relative;
}
.sm_send {
	text-align: right;
	color: var(--smt-color);
}
.sm_sendBtn {
	display: inline-block;
	width: 50px;
	height: 50px;
}
.sm_sendBtn.disabled {
	opacity: 0.4;
	cursor: not-allowed;
}
.sm_send .erroMsg {
	color: #666;
	width: fit-content;
	max-width: calc(100% - 40px);
	position: absolute;
	right: 20px;
	bottom: calc(100% + 10px);
	background-color: #fff;
	border-radius: 3px;
	padding: 10px 20px;
	border: 1px solid #eee;
	box-shadow: 0 0 3px 3px #eee;
	display: none;
}
.sm_send .erroMsg::before {
	content: " ";
	width: 0;
	height: 0;
	position: absolute;
	right: 20px;
	bottom: -10px;
	z-index: 2;
	border-top: 8px solid #fff;
	border-left: 7px solid transparent;
	border-right: 7px solid transparent;
	border-bottom: 5px solid transparent;
}
.sm_send .erroMsg::after {
	content: " ";
	width: 0;
	height: 0;
	position: absolute;
	right: 20px;
	bottom: -11px;
	border-top: 7px solid #ccc;
	border-left: 8px solid transparent;
	border-right: 7px solid transparent;
	border-bottom: 4px solid transparent;
}
.smallWindow .sm_output {
	height: 200px;
}
.smallWindow .serViceEditor {
	position: absolute;
	left: 20px;
	width: calc(100% - 100px);
	top: 10px;
	margin-bottom: 0;
	z-index: 8;
}
.smallWindow .cEditor-content .cEditor-area {
	height: 50px;
	line-height: 50px;
	background: none;
}
.smallWindow .sm_editor {
	float: left;
	width: calc(100% - 50px);
}
.smallWindow .sm_send {
	float: right;
}
.smallWindow .sm_sendBtn {
	width: 30px;
	height: 30px;
	margin-top: 10px;
}
 @media screen and (max-width:768px) {
.smartService {
	left: 0 !important;
	right: 0 !important;
	width: 100% !important;
}
.smtIconPrompt {
	right: 25px;
	bottom: 130px;
	max-width: calc(100vw - 50px);
	display: none;
}
.smtIconPrompt::after {
	top: 100%;
	transform: translateY(0);
	left: auto;
	right: 30px;
	border-color: #fff transparent transparent transparent;
}
.smtIconPrompt.leftPrompt {
	left: 25px;
	right: auto;
}
.smtIconPrompt.leftPrompt::after {
	left: 30px;
	right: auto;
}
}
.smsForm {
	background-image: linear-gradient(179deg, #BCE6F9 0%, #E3EEF7 12%, #FFFFFF 40%);
	overflow: hidden;
}
.smsForm .sm_close {
	color: #939BA5;
}
.smsForm .sm_close:hover {
	color: #333333;
}
.smsForm .sm_title {
	min-height: 140px;
	display: flex;
	align-items: center;
	padding: 15px 0;
}
.smsForm .sm_title img {
	position: absolute;
	right: -8px;
	bottom: -14px;
	z-index: 8;
}
.smsForm .sm_formTitle {
	padding-left: 20px;
	padding-right: 140px;
	font-size: 21px;
	color: #555;
	line-height: 26px;
	word-break: break-word;
	font-weight: bold;
	max-height: 78px;
	overflow: hidden;
}
.smsForm .msgform {
	background: #fff;
	padding: 20px 20px 60px;
	border-radius: 20px 20px 0 0;
	max-height: calc(100vh - 150px);
	overflow-y: auto;
}
.smsForm .formIt {
	margin-bottom: 20px;
	position: relative;
}
.smsForm .formIt input::placeholder {
 color: #A8ABB2;
}
.smsForm .formIt label {
	font-weight: bold;
}
.smsForm .formIt label span {
	color: #FF4A4A;
}
.smsForm .formIt .p_inp {
	line-height: 38px;
	width: 100%;
	border: 1px solid #EFF0F4;
	padding: 0 20px;
	background: #EFF0F4;
	border-radius: 5px;
}
.smsForm .formIt .errorMsg {
	position: absolute;
	left: 0;
	top: 100%;
	line-height: 20px;
	width: 100%;
	color: #FF4A4A;
	font-size: 12px;
	display: none;
}
.smsForm .formIt.invalid .p_inp {
	border-color: #FF4A4A;
}
.smsForm .formIt.invalid .errorMsg {
	display: block;
}
.smsForm .aggree {
	position: relative;
	padding-left: 20px;
}
.smsForm .aggree label {
	color: #999999;
	font-weight: normal;
}
.smsForm .aggree input {
	position: absolute;
	left: 0;
	top: 5px;
}
.smsForm .noAggree label {
	color: #FF4A4A;
}
.smsForm .formIt a {
	line-height: 40px;
	display: block;
	color: #fff;
	background: var(--smt-color);
	text-align: center;
	border-radius: 6px;
}
.smsForm .formIt a .icon {
	width: 20px;
	height: 20px;
	margin-right: 8px;
	margin-top: -5px;
}
.sm_msg .msgcon * {
	margin: 0;
	max-width: 100%;
}
.sm_msg .msgcon ul, .sm_msg .msgcon ol {
	margin-left: 15px!important;
}
.sm_msg .msgcon ol {
	list-style: decimal;
}
.sm_msg .msgcon ul {
	list-style: disc;
}
.sm_msg .msgcon ul li, .sm_msg .msgcon ol li {
	list-style: inherit;
}
.sm_msg .msgknowledge .markCon > * {
	padding: 0;
	margin-bottom: 10px;
	font-size: 12px;
}
/*手机号*/
.smartService .msgform .p_mobilegroup {
	display: flex;
}
.smartService .msgform .p_mobilePre {
	flex: 0 0 30%;
}
.smartService .msgform .p_mobilegroup > .p_inp {
	flex: 0 0 70%;
}
.smartService .msgform .p_phoneCode {
	position: relative;
	height: 100%;
	width: 100%;
	padding-right: 10px;
}
.smartService .msgform .p_currentCode {
	cursor: pointer;
	display: flex;
	justify-content: space-between;
	padding: 0 5px 0 10px;
	height: 100%;
	align-items: center;
	border: 1px solid #EFF0F4;
	background: #EFF0F4;
	border-radius: 5px;
}
.smartService .sm_msg .p_currentCode {
	background: #fff;
	border: 0;
	border-radius: 4px;
}
.smartService .msgform .p_currentCode .p_arrow {
	width: 20px;
	height: 20px;
}
.smartService .sm_msg .p_currentCode .p_arrow {
	width: 14px;
	height: 14px;
	margin-top: -7px;
}
.smartService .msgform .p_codeList {
	display: none;
	position: absolute;
	width: 120px;
	left: 0;
	top: calc(100% + 5px);
	background-color: #fff;
	color: #495057;
	box-shadow: 0 2px 15px 0 #0000001f;
	border-radius: 4px;
	max-height: 192px;
	overflow: auto;
	z-index: 9;
	margin: 0;
	padding: 0;
	margin-left: 0 !important;
	max-width: none;
}
.smartService .msgform .p_codeItem {
	line-height: 32px;
	padding: 0 10px;
	overflow: hidden;
	cursor: pointer;
}
.smartService .msgform .p_codeItem:hover, .smartService .msgform .p_codeItem.p_active {
	background-color: #f1f5f8;
}
.smartService .msgform .p_enCode {
	float: right;
	color: #ccc;
}
.smartService .msgform .p_imagecodeCon {
	position: relative;
}
.smartService .msgform .p_code_img {
	position: absolute;
	right: 5px;
	top: 1px;
	z-index: 12;
	width: 80px;
	height: 33px;
	cursor: pointer;
	vertical-align: top;
	display: none;
}
 @keyframes dot-loader {
 0% {
 transform: scale(0.6);
 opacity: 0.7;
}
 50% {
 transform: scale(1.1);
 opacity: 1;
}
 100% {
 transform: scale(0.6);
 opacity: 0.7;
}
}
.sm_msg.sm_reply .dot-loader {
	display: flex;
	justify-content: center;
	align-items: center;
	height: 20px;
}
.sm_msg.sm_reply .dot-loader .dot {
	width: 6px;
	height: 6px;
	background-color: var(--smt-color);
	border-radius: 50%;
	margin: 0 5px;
	animation: dot-loader 1.2s infinite;
	overflow: hidden;
}
.sm_msg.sm_reply .dot-loader .dot:nth-child(2) {
	animation-delay: 0.2s;
}
.sm_msg.sm_reply .dot-loader .dot:nth-child(3) {
	animation-delay: 0.4s;
}
.sm_msg.sm_reply .dot-loader .dot:nth-child(4) {
	animation-delay: 0.6s;
}
.sm_msg.sm_reply .dot-loader .dot:nth-child(5) {
	animation-delay: 0.8s;
}
.sm_msg.sm_reply .dot-loader .dot:nth-child(6) {
	animation-delay: 1s;
}